Frequently Asked Questions

General

Where are you located?

How can I contact you?

Orders

What payment methods do you accept?

How do I use a discount code?

I’m in love with something that’s out of stock! What can i do?

Shipments

Where do you ship to?

Do you offer Cash on Delivery (COD) ?

Do you ship internationally?

What is a second delivery attempt?

If delivery attempts have failed, will I be able to pick my package from the warehouse location?

Return & Refund

I just sent back my original order and order another in exchange. Why hasn't my new item arrived yet?

What is your return policy?

What is status of my refund?